Return Policy

LOCAL (HONG KONG) & MACAU SHIPMENT:
Orders will be dispatched via SF Express within 1-2 working days after the order is placed. You will receive the tracking number from us via email afterwards.

Delivery Estimated: 1-2 Working Days

Free Local Delivery for Order over 500HKD

FREE LOCAL (HONG KONG) STORE PICK-UP:
Pick up at SHOWA Mongkok store (2-4 working days for processing)
Pick up at SHOWA Causeway Bay store (3-4 working days for processing)

INTERNATIONAL SHIPMENT:
Orders will be dispatched via FedEx within 1-2 working days after the order is placed. You will receive the tracking number from us via email afterwards.

Shipping cost is automatically calculated during checkout, before order confirmation. The shipping rate is according to the weight of your order.

Import taxes/ duty/ customs fees are EXCLUDED, your order will be taxed according to your local import law, please refer to your local customs.

Below estimated delivery duration for reference:

 

Region Estimated time of delivery*
Asia-Pacific, Oceania 1-2 working days
North America, and Europe 3-4 working days
Rest of the World 3-4 working days

* Estimated delivery time excludes any uncontrollable shipment situation (e.g. held by customs etc.) in which shipment may be prolonged beyond control.

Notes:

Working days except for weekends and public holidays.

We will not be held responsible for any delay in shipment.